Fridai — Operational Intelligence
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fridai

Operational Intelligence…

Built by operators,
for operators.

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Our Purpose

Empowering people and performance through AI and automation

The best AI doesn't start with endless custom development. It starts with the problems that matter most—missed handovers, poor visibility, manual work, slow responses. Fridai is built as a suite of pre-designed agents and workflows that deploy fast.

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Platform

Trust and reliability

Fridai is built for organisations that need automation they can trust. With strong security, clear controls, and reliable system design, your data is handled only as instructed. Built-in guardrails keep workflows safe and aligned, while exceptions are identified early and escalated clearly, so teams stay in control even as automation scales.

Built on

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Our Story

By operators, for operators

Fridai emerged from real operational pressure inside a scaling business. We know the problem because we lived it.

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★★★★★
"We built Fridai because we lived the problem. When you're growing 40% a year, you don't need better software—you need orchestration. We needed to see everything, control everything, and scale without losing grip of what matters."

Kyle Jones

Founder, Fridai

Hybrid Solutions

Origin

Born from the pressure of scaling fast

Fridai didn't come from a whiteboard. It came from the trenches of a business growing 40% a year, where the real problem wasn't talent or effort—it was orchestration. When systems fragment and workflows disconnect, growth becomes chaos.

  • Fragmented systems across sales, operations, finance
  • Visibility lost as complexity multiplied beneath surface
  • Leadership rebuilt operations with data, automation, AI
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Architecture

Four layers, one intelligent system

Fridai is built on four connected layers that work as one: turning fragmented systems, workflows and decisions into a single operating model. It is also reflected in our mark, where each layer of the logo represents a core part of the platform working in sync.

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Agents

Purpose-built agents that handle what matters

Each agent is purpose-built to tackle a specific operational challenge. They operate independently or collaboratively, learning from your data to make decisions that drive work forward. We currently have 22 agents in production.

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Bespoke build

Agents shaped to your operation.

The core suite is the starting point, not the limit. We map the processes your team runs today — the checks, the judgement calls, the handovers — and build agents that carry them out the same way. Your process, your rules, running without you.

Customers

Built for complex sectors

FRIDAI is focused on sectors where operational complexity creates friction, and where better structure, visibility and workflow intelligence can unlock immediate value.

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Field Services

For businesses managing jobs, engineers, scheduling, compliance and customer delivery in real time.

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Legal

For firms handling document-heavy workflows, communication, coordination and time-sensitive execution.

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Property

For teams managing portfolios, maintenance, reporting, stakeholders and day-to-day operations.

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Results

The Impact

Real improvements from teams running on Fridai

Fridai analytics dashboard

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Pricing

Priced on what you run, not per seat

Choose a Project or Subscription model to align with your business needs and growth stage. Both deliver identical scope — only the shape of the investment changes.

Project model

Custom

Scoped before it is quoted, then fixed in writing

Includes

  • Bespoke build mapped to your processes
  • AI agents configured for your workflows
  • Platform, orchestration and system integrations
  • Adoption and training through the build
  • Higher investment concentrated in the build phase
  • Drops to the retainer as soon as you are live
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Worked example — mid-sized programme

Project model (Capex)
PeriodMonthly investment
Months 1–4 (Build & Adoption)£11,950
Month 5 onwards (Retainer)£3,450
Year 1 total£75,400

The build is paid while it happens, so the cost ends when the work does. Best where budget is available up front and you want the lowest Year 1 total.

Subscription model

Custom

Scoped before it is quoted, then fixed in writing

Includes

  • Bespoke build mapped to your processes
  • AI agents configured for your workflows
  • Platform, orchestration and system integrations
  • Adoption and training through the build
  • One flat monthly cost across the first twelve months
  • Drops to the retainer from month 13
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Worked example — mid-sized programme

Subscription model (Opex)
PeriodMonthly investment
Months 1–12£6,750
Month 13 onwards (Retainer)£3,450
Year 1 total£81,000

Spreading the build evenly adds £5,600 — around 7% — and removes the front-loaded commitment entirely. Cheaper than financing the same build.

£3,450 per month

The only number that continues

Once the build completes, the retainer is the whole cost. It covers monitoring and correction of every live workflow, orchestration upkeep as your systems change, and continued tuning as volumes move. The build ends. This doesn't grow with it.

Figures are indicative. Scope, data maturity and workflow count determine the final quote, which is fixed in writing before any work starts.

Questions

How Fridai works, what it costs, and what happens after you are live.

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Ready to scale smarter?

Talk to us about your situation

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See it in action

Request a demo and discover how Fridai transforms your operations.

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Insights

How operators won control

Real businesses, real results, real pressure

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Conductor leading an orchestra
Operations 8 min read

From chaos to orchestration in twelve months

A scaling business reclaimed visibility and cut manual work by half

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Light analytics dashboard
Finance 6 min read

When data became the foundation for growth

How unified financial data transformed decision-making across the business

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Kyle and Phil in conversation
Sales 7 min read

Automation that kept pace with forty percent growth

Sales workflows that scaled without adding headcount or losing accuracy

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Connect

Say hello to Fridai

Tell us what you're trying to fix

kyle@fridai.co.uk 0333 358 0098 Unit 3, Lamplight Way, Salford M27 8UJ

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Works with the systems you already use

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